Frequently Asked Questions

What makes Environment Control Phoenix special?

Our company moto is “…it’s about lives. ® ”: We value, cherish, and care for our employees and clients

Communication: We provide a superior communication system with our clients, and they love it!

Employee Training System: We have high quality videos, testing, multi-day hands-on field training, review, and accountability with on-going scheduled retraining.

Leadership: Our Leadership team highly commits to training, caring for, and holding accountable the quality of service our customers desire and pay for. 

Value: With 60 years in the industry, we understand price is a major factor in considering a company, so we structure our pricing based on your specific needs and don’t just give a “price per square foot” rate.

What services do you offer for commercial cleaning?

We provide a comprehensive range of services including:

Full janitorial services

Post-construction cleanup

Carpet cleaning

Hard floor machine cleaning (wood, ceramic, VCT, LVT, & stone)

Window washing

Parking lot striping,

and specialized cleaning solutions tailored to meet the unique needs of your business.

What industries or types of buildings do you service?

We serve a wide range of industries, such as:
general offices

medical facilities

schools

Churches

industrial

warehouses

laboratories

financial institutes

property management run facilities

etc. 

Do you offer one-time or short-term cleaning services?

Yes, we offer both one-time and short-term cleaning services in addition to long-term agreements.

How do you ensure the safety and health of our employees and customers?

We prioritize the safety and health of your employees and customers by using eco-friendly and non-toxic cleaning products.

Our teams are trained to follow strict protocols for cleaning and disinfecting high-touch surfaces to prevent the spread of germs.

How do you manage quality control?

We maintain a high level of quality control with the following system:

Hiring: We are a W-2 employer, which means we DO NOT subcontract our agreements to a 3rd party.

Training: We focus dedicated energy on professional, quality training of all staff to understand the needs of each facility they service each day or night.

Re-training: We don’t believe that once an employee has been “trained” that they are forever “trained”. We understand the value of on-going, consistent training with all our cleaning teams and management staff. Training is a BIG DEAL at Environment Control Phoenix!

80/20 Cleaning philosophy: To achieve 100% cleaning at each facility we schedule all tasks. Not ever task needs to be done each night, like dusting the blinds, so we create daily, weekly, monthly, and quarterly schedules to achieve maximum thoroughness with dedicated effort.

Inspections: We preform weekly and monthly inspections (daytime & nighttime) to evaluate our team's performance and conduct retraining and accountability with them to ensure that our services meet our client’s expectations.

How do I request a quote for your services?

Simply visit our website at

www.environmentcontrolphx.com and fill out the contact form

or give us a call at 602-864-6144.

Our sales manager will be happy to provide you with a free, no-obligation quote for our services.

Do you provide the cleaning chemicals and supplies for the buildings you service?

Indeed, and at NO COST to our clients. We provide high-grade, commercial cleaning chemicals that meet all EPA and OSHA regulations.

Is Environment Control Phoenix insured and bonded?

Yes, we are fully insured and bonded.

Our clients can have peace of mind knowing that we prioritize the safety and security of their premises, and our insurance coverage provides protection against any unexpected incidents.

Are your cleaning products environmentally friendly?

Absolutely!
Environment Control Phoenix is committed to eco-friendly practices.

We use green cleaning products & EPA certified that are not only effective but also safe for the environment. We strive to minimize our ecological footprint while maintaining high cleaning standards.

We are happy to provide you a list of our cleaning chemicals.

Can I schedule cleaning services outside regular business hours?

Yes, we understand that different businesses have different needs.

Environment Control Phoenix offers flexible scheduling options, including days, evenings and weekends, to ensure minimal disruption to your daily operations.

How do you ensure the quality of your cleaning services?

From our experience there are 3 main factors in choosing a quality cleaning service:

Price
related to value,

Excellent communication
for requests, needs, and concerns. We are also proactive in our open communication with clients to address any specific concerns or additional cleaning requirements via our very popular communication portal that serve all our clients.
Consistent quality of service
we uphold rigorous quality control measures via our management training and inspection reports process.

Our experienced managers conduct regular inspections to ensure that our team consistently meets the highest standards.

How can I contact Environment Control Phoenix for customer support?

GREAT QUESTION! A major factor in choosing a reputable partner to serve your cleaning and janitorial needs is without a doubt “excellent communication”. We have mastered a system in how and when we communicate with our clients. Our communication portal was designed to provide instant access to our management team for any requests, concerns, or feedback. This has been a significant reason Environment Control Phoenix has stood out as a premier commercial building maintenance company.

As the saying goes, “In the absence of good communication, hairy monsters grow.” We don’t like hairy monsters!

Phone: 602-864-6144

Email: [email protected]

Or if you have our services, please contact us through OrangeQC!

How do I get a free no-obligation janitorial quote?

Please contact our sales department at the "Get Quote" on our home page!

Phone: 602-864-6144

Email: [email protected]


Environment Control Phoenix

"...It's About Lives"®